Γενική Εμπορίου και Βιομηχανίας

Quality Assurance

With business excellence in mind, the company’s management and human resources actively contribute to improving internal processes with the aim of providing reliable products and services, and increasing the satisfaction of domestic and overseas customers.

The company implements a modern Quality Assurance System and is certified according to the International Quality Standard
ISO 9001:2000 - EN ISO 9001/2000 by the certification agency TUVHELLAS (TUVNORD) SA.

ISO Certification iso sima

Increased demands for organization and the company’s commitment to constantly improving customer service lead to the
development of an integrated management information system, through which it safeguards the supply of information
needed to present the true overall picture of the company and its subsidiaries.

The company has:

ERP software (Atlantis) της εταιρείας Altec

WMS software (Logistics Vision) της εταιρείας Mantis

CRM software (Siebel) της εταιρείας Oracle

MIS software (QlikView) της εταιρείας Qliktech

The company’s facilities both in Athens and in Thessaloniki operate using the most up-to-date equipment with the aim
of reducing the companies’ operational costs as well as optimizing the services provided to customers.

The company is committed to constantly strengthening human and technological resources.

With a view to achieving the afore-mentioned objectives, seminars on a variety of topics are held regularly
at company headquarters.